Converse Pharma Group - System Performance Tuning

A sustained period of rapid growth enjoyed by our client Converse Pharma Group, hasn’t come without its fair share of challenges. Increased business volumes placed the client’s existing supply chain management and ERP system under considerable pressure, often causing users to experience business-performance-affecting screen freezes, particularly at the peak daily order-taking periods of noon and evening.

Propel was asked to inspect and report on the condition of multiple database files, and checks were performed over a one-day period using our inhouse Database Health check tool.

After identifying a number of database tuning opportunities Propel managed to increase the responsiveness of the system, virtually eliminate the screen freeze issues and sped up the business reporting.