HECKMONDWIKE

Updating and evolving a Progress OpenEdge system

Delivering wholescale Progress OpenEdge systems updates
Rescuing a redundancy system
Creating significant cost savings
Providing cost and time effective solutions

Challenge

Heckmondwike FB is one of the UK’s leading specialists in commercial carpets, fibre-bonded carpets, and carpet tiles. Their business ran on an in-house OpenEdge system, however, the existing system had not been updated and it had become inefficient and problematic to run, causing manual intervention and duplication of efforts to control warehouse and Manufacturing processes.

Heckmondwike FB were keen to ensure their technology and the business management system were helping their team and wanted to update the existing OpenEdge systems to improve productivity, transparency, and department reporting and efficiency.

Solution

Any new or upgraded system needed to be manipulated by technical and non-technical employees alike and manage data to deliver a simple and user-friendly interface, manage important warehouse information, and link to manufacturing.

By evaluating their current OpenEdge System as well as their long-term requirements - Propel Tech modernised their existing infrastructure, and developed new functionality.

The resulting system has user-friendly modules for sales order processing, purchase order processing, invoicing, credit control, stock control, manufacturing (weaving, backing, and cutting), and samples - bringing all ends of the process together in one system, It also has integrations that link to the label printers for printing shipping and stock labels, and to BACS system for making payments.

Impact

Heckmondwike FB’s updated OpenEdge system improved the efficiency of the business at every level, offering greater control across the sales-to-production journey, better visibility, and - streamlined processes that limited manual checks and interventions.

To ensure it continues to go from strength to strength, we now provide ongoing improvements and refinements. This cycle of updates is tailored to their system by our in-house team who understand the business and its needs, all with one important aim - to help Heckmondwike FB carry on being the leader in their marketplace.