ANGLING LINES

Updating a holiday booking management system

Consultancy process to discover areas of improvement
Knowledge transfer to understand technology and systems
Security and user improvement of existing holiday booking site
Ongoing improvement off site going forward

Challenge

Angling Lines is Europe's largest supplier of carp fishing in France. Organising holidays for individuals, families or large groups, they book the venue, sort the travel arrangement, then send confirmation and a detailed information pack.

Angling Lines needed development and support for their successful online holiday booking system. Having previously used sole developers and small agencies, the client knew they needed someone who could offer a broad range of skills and have access to an experienced team. Which is where we came in.

Solution

We began with our consultancy process which allowed us to discover Angling Lines’ business needs. This included a tailored knowledge transfer process so that we fully understood their existing technology and systems so we could best utilise it. Within days, our team had identified the areas that needed immediate improvement for security and usability. These enhancements were then rolled out without delay in a matter of weeks.

Impact

The improvements and refinements we made ensured that the Angling Lines holiday booking system was secure for users and clients alike, also, that it provided a more user-friendly experience for customers.

We continue to support and develop a wide range of features for their site including online payments, bookings, and real-time ferry crossing data. We also provide expert advice on technical improvements and advise on preventative maintenance.