At Propel Tech, we specialise in creating bespoke software solutions that drive efficiency, sustainability, and growth for the UK Utilities sector.
- 20 years of experience
- A dedicated team of developers
- Cross sector Utilities software expertise
- Bespoke software that enhances sector performance and innovation
Let’s talk tech
We’re eager to support your bespoke software and AI project goals. Get a free consultation.
Get in touchSmart software for essential services
Utilities keep the world running - and we build the software that keeps utilities running. We create tailored digital solutions for energy, waste, and telecom providers. Our bespoke software is designed to streamline operations, boost reliability, and future-proof critical infrastructure.
Trusted by leading utilities companies
Clients we support with custom software solutions:
Transforming the utilities sector with bespoke software
Our mission is to make tech possible, solving the unique problems that come with managing and servicing critical infrastructure, and in doing so empower businesses by developing intuitive, scalable, and secure software that address sector-specific challenges such as customer support and real-time account management, risk management, compliance monitoring, real-time network management, customer self-service portals, IoT integrations, and AI-driven fraud detection - all tailored to meet the evolving demands of customers and business.
Make AI work where it matters most
AI adds the most value when it’s built into software that’s tailored to your business and sector. At Propel Tech, we help you connect the dots — from clean, usable data to intelligent automation and predictive tools. Get the software foundations right, and AI can start driving results that really count.
"In the utilities sector, reliability isn’t optional - it’s everything. Our focus is to build software that not only meets the unique demands of essential services but moves them forward. We don’t just develop code - we develop confidence."
David Richie - Founding Partner, Propel Tech
Our utilities-focused bespoke software services
We offer a full suite of bespoke software development and modernisation services tailored to the Utilities sector. Whether it's custom APIs, real-time interfaces, systems modernisation, team augmentation, or cloud solutions, our services are built to improve performance and efficiency across the entire technology ecosystem.
Smart customer portal and account management
We develop solutions to automate and optimise account management, ensuring that account holders can access vital information and get to the details of their Utilities usage in one simple portal.
Renewable utilities monitoring and management
Our software development team can support in developing systems that deliver real-time monitoring for renewable assets, ensuring optimal performance and predictive maintenance for wind, solar, and hydro Utilities systems.
OSS/BSS systems
Operations Support Systems (OSS) and Business Support Systems (BSS) that are critical for running a telecom business. Including network inventory and provisioning, fault and performance monitoring, customer billing, invoicing, and charging systems, CRM integration and customer lifecycle management.
Customer self-service portals
Tailored portals that allow users to manage their accounts, usage, payments, and service requests—fully integrated with backend systems.
IoT platform integration
Custom middleware or full platforms that connect and manage IoT devices over mobile networks, with analytics, device provisioning, and data handling.
Regulatory compliance platforms
Bespoke tools to help telcos track, report, and manage compliance with local and international telecom regulations (e.g., GDPR, lawful interception frameworks).
Utilities efficiency and carbon tracking software
We create data-driven platforms that help businesses track, report, and optimise Utilities usage, providing insights into carbon footprint reduction and regulatory compliance.
Systems modernisation and legacy integration
We enhance and modernise outdated Utilities management systems, ensuring seamless integration with new platforms, IoT devices, and automation tools.
Cloud and IoT solutions for utilities management
Our bespoke IoT-enabled Utilities systems connect sensors, smart meters, and renewable assets, providing real-time data collection, analysis, and performance optimisation.
Software testing and automation for utilities systems
We provide comprehensive testing services to ensure the security, reliability, and efficiency of mission-critical Utilities systems, reducing downtime and operational risks.
Case study showcase
SSE
Digital Transformation
We partnered with SSE to develop bespoke digital solutions, optimising customer interface with the SSE’s Utilities operations and improving efficiency.
Quickline
CRM System Creation
Propel Tech developed a unified CRM/data platform to streamline customer insights, automate tasks, and scale efficiently. The solution improved communication, planning, and new business opportunities for Quickline’s rapid growth.
What our clients say
"Propel Tech are the experts, no question, and it's great to see that the whole team have an understanding of our organisation, the sector and our challenges."
Sean Hancock
Head of Systems, Quickline
"The team at Propel Tech are a pleasure to do business with. A high level of professionalism and technical expertise in their field has been evident throughout the engagement."
David Manning
Senior IT Solution Delivery Manager, SSE plc
"We were initially nervous about finding a technology partner to support and enhance our business-critical systems. The team at Propel Tech removed any fear and quickly impressed us with their professionalism, technical knowledge, smooth supportive processes, and excellent communications."
Lukas Fabricius
Business Development Support, SAV Systems
Why choose Propel Tech as your utilities tech partner?
- Industry Expertise: Deep understanding of the UK Utilities sector, delivering practical and impactful solutions.
- Bespoke Solutions: A team of developers ready to support you in your unique business challenges and operational needs.
- Proven Results: A track record of delivering measurable improvements for Utilities companies.
- End-to-End Support: From strategy and development to ongoing support, we are with you every step of the way.
Your partners in possibilities
As experts across existing and new technologies, we don’t simply solve software problems, we find solutions that help manage change so that your business thrives and grows.
We’re eager to hear about your project goals and turn them into reality. Get a free consultation to make tech possible.
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