A fast return on investment & exceptional automation

 

 

Opportunity - Retail

In order to deliver a unique and innovative service to their customers and clients, LSL Property Services plc, (Your Move, Reed Rains), needed a web-based conveyancing system. The key objectives were: to provide customers and users with online access to live property cases; to replace an off-the-shelf system with a tailored solution; and to build system integration points to key external service providers. To achieve these goals, we developed a bespoke software system, built around the business requirements, and representing core organisational brand values.

LSL Properties

 

 

About LSL Property Services plc

LSL Property Services plc is a leading provider of residential property services, including estate agency, lettings, valuation, surveys, and advice on mortgages and non-investment insurance products.

 

 

  • Harness web-based technology to enhance the customer, client, and internal user experience of the conveyancing process across the key estate agency brands of Your Move and Reed Rains.
  • Deliver a user-friendly solution with integration points to key internal systems such as Progress OpenEdge and external services tied to the conveyancing process, such as legal, insurance, and survey providers.
  • Provide integration to an existing estate agency case management system, to deliver availability, transparency, and control to customers and users throughout the conveyancing process.
  • Ensure the system provides operational control of the conveyancing processes, in order to remain compliant with changes to industry regulatory requirements.
  • Provide the ability to produce granular and consolidated business reporting through the development of a reporting suite.

 

 

“Our long term working relationship is key; the more Pace IT Systems understands our businesses, the better placed LSL are to continually enhance the customer experience by delivering innovative and distinctive software solutions.”

Sarah Tucker -Head of Conveyancing, LSL PROPERTY SERVICES PLC

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